FIBERWDM regards the product quality as the foundation of enterprise survival and development, we adheres to quality policy as below: “ Quality first, Customer first!” “Full participation, Continuous improvement!”. “ No defect input, No defect manufacturing, No defect outflow.” Management indicators 1> Market Defect Rate:<0.1% 2> IQC pass rate: >95%; pass times/ total inspection times*100% IPQC pass rate:>98%; pass times/ total inspection times*100% OQC pass rate:>98%; pass times/ total inspection times*100% Four key points 1> Create Standarization: All operations will strictly follow standard instructions 2> Comply With Standards: 100% comply with standards 3> Constant Confirmation: Confirm the status and results ( Problems, Causes, Countermeasures) 4> Continuous improvement: Improve towards a higher lever Supply Complete system review and risk control during supplier introduction; regular on-site inspections and coaching of suppliers; fair and reasonable trading principles. Warehousing Sampling inspection of incoming materials; implementation of RoHs environmental protection monitoring; standard storage classification and environmental management and control; safe inventory management principles. Produce Defective products are processed in a timely manner; statistical methods are used to control the product defect rate; the first batch of output and quality are analyzed to identify and evaluate quality trends; irregular inspections of the production line are made to achieve continuous improvement and maintain quality; Ship Sampling the finished product to ensure that the product quality meets the specifications; reviewing the product quality according to the production flow chart; and saving data for all produced products. Quality Reliability inspection is performed according to different product quality standards and customer requirements; the inspection process includes: test insertion loss, test return loss, ferrule end face, interchangeability, vibration, tension, high and low temperature cycles; internal test reports in standard format are provided. Surroundings Neat workshop environment and scientific production management: 6S safety and health management is thorough; Kanban management / target management implementation; all issues are made visible and quickly handled; stable and high-quality employees; turnover rate is below 5%. Services 1> Afer-sales service FIBERWDM offers qualitys warranty. If the items you bought from FIBERWDM have quality problem during the guarantee period, We will, at its sole option, repair/replace the product or refund the original purchase price. 2> Technical Support FIBERWDM set up specialized team for technical support team which will solve your problems about products operation, application or technical issues.
FIBERWDM is a high-tech enterprise specializing in R&D, production and sales of optical fiber communication equipment and devices.